Privacy Policy

Last updated: January 24, 2026

1. Introduction

Good Llama ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eBay deal alert service at goodllamas.com (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Billing address and payment details (processed securely by Stripe)
  • Contact Information: Phone number if you opt-in to SMS alerts

2.2 Usage Information

We automatically collect certain information when you use the Service:

  • Search queries and saved searches you create
  • Alert delivery and click-through data
  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and features used

2.3 Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Send you deal alerts via email or SMS based on your preferences
  • Process payments and manage your subscription
  • Respond to your inquiries and provide customer support
  • Send you important updates about the Service
  • Analyze usage to improve our features and user experience
  • Detect and prevent fraud or abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate the Service (e.g., Stripe for payments, email/SMS delivery services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4.1 Mobile Information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We send SMS alerts only to users who provide a mobile number and opt in to SMS alerts during sign-up or in their alert settings. Message frequency varies based on how many of your saved searches match new listings. Message and data rates may apply. Reply STOP to any message to stop receiving texts, or HELP for help.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time
  • Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

The Service may contain links to third-party websites, including eBay. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: